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Frequently Asked Questions
Hemp (naturally occurring CBD) Questions
Are Riker's Dog Treats Peanut Butter Hemp bites legal?
Yes, Riker's Dog Treats Peanut Butter Hemp bites are legal and can be shipped across all 50 states.
Will my dog get high?
No, your dog can't get high off hemp (naturally occurring CBD); hemp is a non psychoactive form of Cannabis. Riker's Dog Treats Peanut Butter Hemp bites are made with 100% natural ingredients and no psychoactive elements (no THC).
How long does it take for Riker's Dog Treats Peanut Butter Hemp bites to effect my dog?
It can take 20 minutes to an hour depending on the size of your dog and their metabolism. Every dog's results may vary. Start low, go slow!
Are Riker's Dog Treats Peanut Butter Hemp bites treats lab-tested?
Yes, Riker's Dog Treats Peanut Butter Hemp bites are lab-tested and third-party verified.
Can I give my dog Riker's Dog Treats Peanut Butter Hemp bites if they are on medications?
Please consult your veterinarian before giving your dog any hemp (naturally occurring CBD) products, including treats if they are on medications.
How do I know the right dose of Riker's Dog Treats Peanut Butter Hemp bites?
To help determine the proper dosage of Riker's Dog Treats Peanut Butter Hemp bites for your dog, start by using our Suggested Maximum Dose by Weight Chart (listed below and on the back of each pack). However, please consider this is a MAXIMUM suggestion. Also, please consider that every pets' needs are different. For instance, for a terminally-ill pet, we recommended the maximum dosage. For a pet who just needs to calm down a little, we recommend whatever the minimum dose required for noticeable improvement is. Every pets' biochemistry is different, their metabolisms are different, and dosages may vary. Please consult your veterinarian or feel free to give us a call for more information. Suggested Maximum Dose by Weight: 1-12lbs: 1/2 treat, 13-24lbs: 1 treat, 25-60lbs: 1 1/2 treats, 61lbs and over: 2 treats. Repeat ever 12 hours as needed. DO NOT EXCEED 2 DOSES PER DAY.
General Questions
What ingredients are in Riker's Dog Treats?
We pride ourselves on using 7 ingredients or less in every batch! And with the exception of bananas, all ingredients used in our treats are from North America. We NEVER use wheat, corn, soy, preservatives, additives, fillers or coloring. For a complete ingredient listing, go to www.rikersdogtreats.com/online-shop and click on the back image of the product.
What is the shelf life of Riker's Dog Treats?
We proudly use no preservatives and guarantee our treats through the best by date printed on the back of the bag - Which is 9 months from the day it was made and packaged!
How do I store Riker's Dog Treats?
Make sure to store the bag in a cool, dark place out of extreme heat or direct sunlight. We also recommend the bag never be placed in the refrigerator due to the nature of these treats, it will cause condensation and eventually mold.
Where are your treats made?
Riker's Dog Treats are produced in the United States of America in the Great Lakes State of Michigan. Our treats are handmade in our very own facility in Bath, MI.
How do I get free shipping?
We offer free shipping on all order over $45. This offer is valid in the United States and Canada.
What are your shipping terms?
All orders will be processed within 3 business days. Orders will be shipped via the shipping method selected by the customer at the time of purchase.
What is your return/refund policy?
All orders are final. No returns or refunds will be processed. In the event you experience an issue with treats you ordered, such as a product mix up or treats that do not stay fresh through the "Best By" date, email us and if it is determined we made a mistake we will replace your order.
What is your privacy policy?
We take your privacy as a customer and user of our website very seriously. You can read our full privacy policy HERE
Rewards Program
What is Riker's Rewards?
Riker’s Rewards is a way to give our customers the rewards they deserve! Every time you have an interaction with us on social media, refer a friend, or purchase something from our online store, you score points. The more points you score, the cheaper things are in our online store. It’s kind of like an arcade, but all of the prizes are for your dog!
How Do I Check My Riker's Rewards Points?
To check your Riker's Rewards points, please click HERE. Follow the on-screen instructions to login and your points will be displayed.
How Do I Redeem My Riker's Rewards Points??
Your points will automatically be sent to you by our loyalty program partner, Loyal2. These will be emailed in the form of coupon codes you can use at the time of checkout in our online store.
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